Insights

Thoughts and expertise on strategy, branding, and donor engagement across the urban and international community development landscape.

Your Organization Needs a What We Do Say/What We Don’t Say Lexicon

By Bill Cummings

No one likes the word police—and no one wants to be that person on your team either, cutting a coworker off to admonish, “We don’t use that term here.” And yet, finding the ideal language is incredibly important to being inclusive and effective in your work. There’s a big difference between calling a person a…

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Introducing the Liminal eBook: Effective Nonprofit Branding

By Todd Hiestand

At Liminal, we thrive in the realm of possibility, where uncertainty meets potential. But it wasn’t always this way. We had to live through our own periods of career upheaval, with all the discomfort and doubt, before we were able to embrace the power of life’s most ambiguous, in-between moments. On the other side, we…

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Rebranding as a rite of passage

By Todd Hiestand

In life, there are seasons where you have to rebuild from scratch — where you’re faced with an ending you may not have seen coming. That’s true for people, and that’s true for organizations. The way to make the most of these periods of change is to think of them differently: What if this wasn’t…

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Never Miss an Insight

Amplify Your Mission: Why Effective Branding Is Crucial for Nonprofits

By Bill Cummings

Is your branding and messaging as compelling as your mission? The work your nonprofit does day in and day out is crucial to the communities and lives that you change. But being devoted to your cause means that some things inevitably get sidelined. We know from our work with nonprofit leaders that when your work…

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Yes, You Do Need That Rebranding Project: Why a Cohesive Brand Yields Growth

By Bill Cummings

We believe that nonprofit organizations drive hope and positive change in our world. Especially for organizations working with people in urban communities and developing countries, their missions are fueled by passion and the unwavering desire to make a difference in their communities. However, even with the noblest intentions, many nonprofits struggle to connect deeply with…

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Beyond Stereotypes: Ethical Storytelling in Social Impact Organizations

By Todd Hiestand

One of the many joys of creating brand strategies for the social impact organizations we work with is getting to know the heroes of their stories — the people they serve. It is a privilege to share incredible stories of strength and resilience. When creating content for organizations, there’s a principle we use to anchor…

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Celebrating Growth and New Additions at Liminal Creative

By Bill Cummings

In January, we (Bill and Todd) merged our consulting businesses and launched the new Liminal Creative. The last 12 months have been a wild ride. We have served incredible clients by coming alongside them in their rebranding, website redesign, naming, key messaging, annual reports, copywriting, graphic design, storytelling, communications, and fundraising strategies. We have grown…

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Embracing Complexity, Inspiring Clarity: Crafting Core Messaging for Nonprofit Organizations

By Todd Hiestand

Another common expression here at Liminal Creative is, “Own the complexity, pass on clarity.” Nonprofit organizations are doing some of the most complex work in the world. These organizations are working every day to offer solutions to the world’s most challenging problems — issues like extreme poverty, hunger, systemic racism, trauma, human trafficking, and violence.…

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Challenging the Status Quo: Rethinking Mediocre Practices in Your Organization

By Todd Hiestand

“It works just well enough to make you think you should keep on doing it?” This is a constant refrain here at Liminal Creative. We often create habits, routines, and processes that work just well enough to make us think we should keep on doing them. We continue doing these things… Because they are comfortable.…

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Four Important Qualities of Brand Messaging For Community Based Organizations

By Bill Cummings

In certain circles, those who are involved in communications have had the idea that “context is king” ingrained in their minds. The phrase conveys the importance of making sure that we understand and make clear to others what the context is when attempting to get our thoughts and ideas across.  We still believe that context…

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Navigating Crisis with Boldness: The Power of Asking for Support in Nonprofit Organizations

By Todd Hiestand

“We don’t want to ask for help when people are hurting so badly.” In 2020, as the pandemic’s effect on the economy started unfolding, nonprofits questioned their future. What was going to happen with the economy? Would people still give during a global crisis? Would current donors start giving to other immediate needs affected by…

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Your Year-End Campaign Starts Now

By Todd Hiestand

Congratulations! You made it through what is most likely the most lively time of year for your organization — the year-end fundraising season! Whether you exceeded your goal or fell just short, we are sure you did a great job telling your story, connecting with donors, and making appeals that helped to move your mission…

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